Terms & Conditions

Last Updated: May 12, 2024

1. Introduction

We are a premium post-production agency specializing in expert video editing, motion design, sound design, and final delivery. By using our services, you agree to these Terms & Conditions.

2. Services

CrossX Media provides professional post-production services, including:

• Video Editing

• Motion Graphics

• Color Grading

• Sound Design & Mixing

We reserve the right to update, modify, or discontinue any service at our discretion.

3. User Responsibilities

By working with us, you agree to:

• Provide accurate project details and materials.

• Ensure you have the necessary rights to the content shared with us.

• Adhere to deadlines and payment terms as agreed.

Any misuse or breach of these terms may result in service termination.

4. Payments & Refunds

• Payment terms will be outlined in the agreement.

• We charge on a monthly basis for all projects.

• Refunds are only issued in cases of non-delivery due to our fault.
  
  

5. Intellectual Property

• All original client content remains the property of the client.

• Any custom edits, motion graphics, or templates created by CrossX Media may be subject to licensing agreements.

• Unauthorized use or redistribution of our proprietary assets is prohibited.
  
  
  

6. Privacy & Confidentiality

We respect the confidentiality of your projects. Any materials shared with us will not be distributed, published, or shared with third parties without consent. Refer to our Privacy Policy for more details.

7. Revisions & Approval

• Clients are entitled to a set number of revisions per project.

• Additional revisions may incur extra charges.

• Final approval is required before delivery.
  
  

8. Limitation of Liability

CrossX Media is not responsible for:

• Delays caused by late asset submissions from the client.

• Loss of data due to third-party services or force majeure.

• Any indirect damages arising from project delays or errors.
  
  
  

9. Updates to Terms

We may update these Terms & Conditions at any time. Continued use of our services indicates acceptance of the latest version.

10. Contact Us

For inquiries regarding these terms, please visit our Contact Us Page.